About ACHC Contact ACHC
Customer Central is your personalized website to complete the accreditation process, from start to finish!
Customer Central serves: Ambulatory Care, Assisted Living, Behavioral Health, DMEPOS, Healthcare Staffing Services, Home Care, Home Health, Home Infusion Therapy, Hospice, Mobile Dentistry, Palliative Care, Pharmacy (including Compounding), Renal Dialysis, Sleep + associated distinctions and certifications.

Account Login

If you are having problems logging in click the "forgot your info?" link below.


Forgot your info?



Don't have an account?

Customer Central is designed to help customers prepare for and maintain accreditation/certification. Logging in will give you access to your organization’s profile(s), relevant standards, applications (current and past), supporting documents, survey results, and resources. You can also use it to communicate with your Account Advisor




Compass is your personalized website to complete the accreditation process, from start to finish!
Compass serves: Acute Care Hospital, Ambulatory Surgery Center, Clinical Laboratory, Critical Access Hospital, In-Home Hospital Care, Office-based Surgery + associated certifications.


Need Access to Both Platforms?
If interested in multiple ACHC programs please reach out to our Customer Care Specialists for support at (855) 937-2242 or customerservice@achc.org
We are working to improve your experience with ACHC’s Customer Central platform. As you login, you will notice some changes: clearer, simpler instructions, links that are now easier to see and access buttons, and updated branding. In the coming months, we’ll be releasing additional updates designed to save you time and avoid stress. The phased changes will speed your ability to:
  • access resources.
  • create an application.
  • complete a plan of correction.
As always, ACHC is here to help. Please contact your Account Advisor with any questions.